FREQUENTLY ASKED QUESTIONS

HOW DO I PURCHASE AN ITEM
Please submit an inquiry through our contact form or call/text us directly at (415) 633-6348 with the item you’re interested in. We’ll follow up promptly to coordinate pickup and payment.

WHERE IS PICKUP LOCATED
Pickup is located at our Fremont or San Francisco locations. Full details and scheduling information will be provided after your inquiry is confirmed.

WHAT PAYMENT METHODS ARE ACCEPTED
We accept credit card, cash, Venmo, and Zelle.

DO YOU OFFER DELIVERY
Yes, we provide direct white-glove delivery for bulk office orders across the Bay Area. For individual chair purchases, most models easily fit in the backseat of a sedan or the trunk of an SUV, and we are also happy to coordinate local pickup if you schedule a Lugg or send an Uber XL.

DO YOU ACCEPT TRADE-INS OR BUY USED CHAIRS

Yes, we accept select office chairs for trade-in or direct purchase. If you have a high-quality ergonomic chair, you can submit it for an offer. To get started, please use our contact form and include the chair’s brand, model, and condition. We’ll review the details and respond with a trade-in or purchase offer.

DO YOU HAVE MULTIPLE QUANTITIES OF THE SAME CHAIR

Yes, we often have multiple units of the same chair available, especially for popular models. Availability can vary, so please use the contact form to confirm current stock and request specific quantities.

ARE ALL OF YOUR CHAIRS AUTHENTIC
Yes. All of our chairs are 100% authentic and sourced from reputable manufacturers and verified suppliers.

DOES MY CHAIR COME WITH ALL ACCESSORIES OR PARTS
Each chair includes all components shown in the photos or listed in the product description. Any missing or replaced parts will be clearly disclosed.

DOES THE CHAIR COME FULLY ASSEMBLED
Yes, all chairs are sold fully assembled and ready for use.

WILL SOLD-OUT ITEMS BE RESTOCKED
Select items may be restocked depending on availability. Feel free to inquire about specific models.

CAN ITEMS BE HELD/RESERVED
Yes, we can hold items for a deposit.

CAN I RETURN MY ITEM
All sales are final unless otherwise stated. We encourage reviewing all product details carefully before purchasing.

WILL THE CHAIR WEAR OUT OR LOSE FUNCTION OVER TIME
Our chairs are designed for long-term commercial use. With proper care, they retain their comfort, structure, and functionality for years.