FREQUENTLY ASKED QUESTIONS

HOW DO I PURCHASE AN ITEM?
Please submit an inquiry through our contact form with the item you’re interested in. We’ll follow up promptly to coordinate pickup and payment.

WHERE IS PICKUP LOCATED?
Pickup is located in Fremont. Full details and scheduling information will be provided after your inquiry is confirmed.

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept cash, Venmo, and Zelle.

DO YOU OFFER DELIVERY?
While we do not offer in-house delivery, we’re happy to connect you with trusted local delivery services and assist with coordinating pickup.

DO YOU ACCEPT TRADE-INS OR BUY USED CHAIRS?

Yes, we accept select office chairs for trade-in or direct purchase. If you have a high-quality ergonomic chair, you can submit it for an offer. To get started, please use our contact form and include the chair’s brand, model, and condition. We’ll review the details and respond with a trade-in or purchase offer.

DO YOU HAVE MULTIPLE QUANTITIES OF THE SAME CHAIR?

Yes, we often have multiple units of the same chair available, especially for popular models. Availability can vary, so please use the contact form to confirm current stock and request specific quantities.

ARE ALL OF YOUR CHAIRS AUTHENTIC?
Yes. All of our chairs are 100% authentic and sourced from reputable manufacturers and verified suppliers.

DOES MY CHAIR COME WITH ALL ACCESSORIES OR PARTS?
Each chair includes all components shown in the photos or listed in the product description. Any missing or replaced parts will be clearly disclosed.

DOES THE CHAIR COME FULLY ASSEMBLED?
Yes, all chairs are sold fully assembled and ready for use.

WILL SOLD-OUT ITEMS BE RESTOCKED?
Select items may be restocked depending on availability. Feel free to inquire about specific models.

CAN ITEMS BE HELD/RESERVED?
Yes, we can hold items for a deposit.

CAN I RETURN MY ITEM?
All sales are final unless otherwise stated. We encourage reviewing all product details carefully before purchasing.

WILL THE CHAIR WEAR OUT OR LOSE FUNCTION OVER TIME?
Our chairs are designed for long-term commercial use. With proper care, they retain their comfort, structure, and functionality for years.